24 Hour Casualty

  • Life can be unpredictable and for those times when emergencies happen our casualty unit is there, 24/7, well-equipped to handle accidents and emergency situations.
  • Our professional, experienced medical team are there to ensure that every patient, whatever their condition, receives the highest level of emergency care.
  • For your convenience 24 hours radiology and pathology services are based on site.
  • The telephone number for the Casualty is 031 768 8911

The birth of a baby is one of the most significant life experiences for a woman and her partner. At Busamed Hillcrest Private Hospital, the best medical care and personal attention helps to make this event as memorable, enjoyable and trouble free as possible.

Busamed Hillcrest Private Hospital’s maternity team is committed to providing moms and their babies with the best care, nurturing and attention, before, during and after birth.

We want to make sure that you and your baby’s stay with us is as comfortable and relaxing as possible. We assure you right from the outset, our staff will help you in every way to enjoy this special time. Dad's are encourage to be present and part of this intimate, memorable experience.

Furnished in soft inviting tones, our maternity unit provides moms and their babies with the highest level of care and attention in an environment that promotes calm and tranquillity. Private and Semi-private Suites, ensuite bathrooms, jacuzzi and spa bath for water births and pain control, secure nursery with large viewing window and other unique elements work together with experienced, compassionate midwives and staff to create a calming, bonding environment for mom and baby. The safe, secure newborn nursery is situated within the unit and is access controlled .

We offer a variety of other services which together help to provide parents with information and services that will help to ensure that the birth of your baby is a memorable experience. These include breast-feeding education, childbirth preparation education, midwife-attended delivery, physician attended delivery, and unique hand crafted baby bag. Dads are encouraged to share in the memorable and intimate experiences of a new baby which means moms get support and dads also share this special time with baby. We even have a double private suite so dad can stay.

  • A fully equipped Neonatal ICU adjacent to the nursery ensures special needs babies are given the specialised care they need.
  • Because we want to provide a comfortable, safe and healing experience for mom and baby visiting is restricted and visitors are asked to abide by the visiting times.
  • Open visiting hours are from 15h00 to 16h00 and 19h00 – 20h00 daily. No children under the age of 12 are allowed except baby's siblings, if accompanied by an adult. Visitors are limited to 4 per patient.
  • Other visitors are encouraged to wait in our comfortable pause areas.
  • Dads can stay all day but are asked to leave by 21h00 to allow moms to get the rest they need.
  • Cuddle time for Grandparents and baby’s siblings is between 11h00 and 12h00 and from 16h00 to 16h30.
  • The telephone number for the Maternity Ward is 031 768 8058

Paediatric Ward
The paediatric ward‘s experienced paediatric nurses together with a playful, farmyard theme and overnight facilities for parents, ensure that a sick child receives the best care possible in a friendly, nurturing environment. We believe that parents have an important role to play in their child’s care, because they know their needs best and therefore we encourage one parent to stay with their child. Each bed has a comfortable recliner next to it. Because we know that having a child in hospital is stressful and tiring, our Mom’s Lodge gives parents the opportunity to take a little time out when possible. There are facilities to shower and freshen up, a kitchenette with microwave and also self-service tea and coffee.

There is open visiting for parents and carers, but for all other visitors, visiting hours are from 11h00 to 12h00 and 15h00 to 16h00. As a general rule no visitors under the age of 12 are allowed in the unit. To keep the children occupied, each ward has a bright fun play area and each bed has a TV with child-friendly programmes and a selection of DVDs . The telephone number for Paediatric Ward is 031 768 8054.

General Wards and General Wards Unit
Designed with patient-comfort in mind, our unique ward configurations range from en-suite semi-private (two, three or four-beds) and private wards to luxurious apartment style, executive suites, providing patients with an added level of luxury and convenience.

All general wards are equipped with modern electric beds, and individual TVs with DSTV.

Visiting is from 11h00 - 12h00, 15h00 - 16h00 and 19h00 - 20h00 daily. Visitors under the age of 12 must be accompanied by an adult and visitors are limited to 3 per patient.

Short Stay Ward
Our Short Stay Ward provides a convenient and comfortable environment for patients needing a range of services and procedures not requiring overnight hospitalisation.

ICU and High Care
Technology coupled with specially trained and skilled staff constitutes our ICU facility. Rigorous and comprehensive patient care is conducted, including vigilant monitoring and intensive nursing. The High Care Unit provides committed care to patients who require a facility positioned between ICU and a general ward.

Visiting in the ICUs and High care wards is strictly controlled for the patient’s well-being. Visiting hours are from 11h00 to 12h00, 15h00 to 16h00 and 19h00 to 20h00 and only 2 visitors are allowed per patient.

The IPOC Unit is a dedicated unit for our over 70's medical patients who need that little bit of extra care and attention that is not easily given in busy general ward. Visiting hours are between 11h00 and 20h00 so family members can pop in or stay and keep them company. The open plan layout means that patients can see the nursing staff and all beds are easily visible from the nurses station.

Special Care Units
Two special care units provide facilities to quarantine patients with infected diseases without affecting the running of the hospital. This sterile environment ensures that infected patients receive the highest quality care available without posing a threat to other patients, visitors or staff.

Theatre Complex
Consisting of eight theatre complexes and a cath lab, Busamed Hillcrest Private Hospital is equipped to meet the highest standard of surgical care.

Gastrointestinal Unit
Our dedicated Gastrointestinal Unit is equipped to perform upper and lower gastro intestinal endoscopies and bronchoscopies. Other specialised services include ERCP, as well as Capsule Endoscopy. We offer a 24 hour emergency service.

Retail Pharmacy
The onsite retail pharmacy is well stocked to supply the community with prescriptions and over the counter medication, gifts and toiletries. The telephone number for the Retail Pharmacy is 031 768 8015

Golf Cart
Park and ride with our golf cart. Our friendly driver is on hand to safely drive you to and from your car.

Pause Areas
Our customer-centric service philosophy means we strive to provide customers with a family-focussed hospital experience that is as stress free as possible. Our comfortable pause areas conveniently situated centrally and also outside all wards, enable customers to wait in comfort in a modern safe and fresh environment that emphasizes both health and healing.

Coffee Shop, Café Java
Café Java is situated on the ground floor and provides indoor and outdoor seating where you can enjoy refreshments, snacks or meals.


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Contact us

471 Kassier Road, Assagay, 3610

  • Hot line: +27 31 768 8000

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